HAPIVERI Magazine

Voice AI Agents That Automate Telephone Inquiries: Architecture and the Latest Support for Japanese

Voice AI Agents That Automate Telephone Inquiri...

Telephone inquiry service is shifting from IVR to conversational voice AI agents. This article covers core architecture such as S2S models and Twilio integration, Japanese-specific UX including backchannels and interruption,...

Voice AI Agents That Automate Telephone Inquiri...

Telephone inquiry service is shifting from IVR to conversational voice AI agents. This article covers core architecture such as S2S models and Twilio integration, Japanese-specific UX including backchannels and interruption,...